Repair service

Product offeredA FREE CAROLINE NAJMAN ROSE QUARTZ NECKLACE 75,00  PURCHASE

"My roller slipped out of my hand and broke on my tile floor 😭"

Even if we do our best to offer you the best quality, our products are made of fine stones, they remain relatively fragile. They are therefore to be handled with care. But if you are here, it is probably already too late and once again, we are sorry.

We are fighting against obsolescence and are desperate to reduce unnecessary waste as much as possible. That's why we offer our repair service directly at our workshop, for life!

4,90  - 9,90 

Anti-noise system (white tips) 4,90 Brass branches | 8,90 Big stone | 7,90 Small stone | 6,90 English Channel | 9,90 
  • DeliveryFree delivery from 49,00  purchase
  • Secure paymentSecure payment
  • BackFree 30 day return

How to proceed to have my beauty tool repaired Jade Roller ?

  1. Select the type of repair
  2. Add the repair to your cart (if needed, you can add several)
  3. Place an order
  4. Return your package by printing your return label which you will receive by email within 2 to 3 working days
  5. Our workshop will repair your product and return it to you within 1 week

NB: Each price includes the repair at our workshop. The shipping and return costs from our workshop vary according to your country, and will be calculated at the time of your order.

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What we take in repair in our workshop:

We take care of the repair of your roller Jade Roller. Below are the different types of repairs we offer:

  • Anti-noise system: you have lost or broken the white tips that allow the rotation of the stones on the branches without squeaking. We replace the white end(s) and fix everything.
  • Small stone: following a fall, you broke the small stone at the bottom of your roller. We replace this stone and fix it.
  • Large stone: following a fall, you broke the large stone at the top of your roller. We replace this stone and fix it.
  • Handle: following a fall, you broke the handle of your roller. We replace it and fix it.
  • Brass branches: following a transport or a fall, your brass branches are broken or twisted and make it impossible to use your roller. We replace your branches with new ones and fix everything.
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